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Terms of Service

Last Updated: January 1, 2025

1. Agreement to Terms

By accessing or using the website of TopShield Roofing ("we", "us", or "our") located at roofingexpertsusa.com (the "Website") and our roofing services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or Services.

These Terms constitute a legally binding agreement between you and TopShield Roofing. We may modify these Terms at any time, and such modifications will be effective immediately upon posting on the Website.

2. Services Description

TopShield Roofing provides professional roofing services including, but not limited to:

  • Roof installation and replacement
  • Roof repair and maintenance
  • Emergency roofing services
  • Roofing consultation and estimates
  • Related roofing services as agreed upon with clients

All services are provided subject to availability and our professional assessment of each project.

3. Use of Website

3.1 Permitted Use

You may use our Website for lawful purposes only and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
  • Transmit any malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to any portion of the Website
  • Interfere with or disrupt the Website or servers connected to the Website
  • Use any automated system to access the Website without our express written permission
  • Reproduce, duplicate, copy, or resell any part of the Website without our permission

3.2 User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Service Requests and Estimates

4.1 Free Estimates

We provide free, no-obligation estimates for roofing projects. Estimates are based on the information provided and our initial assessment. Final pricing may vary based on actual conditions discovered during the project.

4.2 Service Agreements

All roofing services are provided pursuant to a written service agreement that will specify:

  • Scope of work to be performed
  • Materials to be used
  • Project timeline
  • Total cost and payment terms
  • Warranty information
  • Other terms and conditions specific to the project

5. Payment Terms

5.1 Pricing

All prices are quoted in U.S. dollars and are subject to change without notice. Final pricing will be specified in your service agreement.

5.2 Payment Schedule

Payment terms will be specified in your service agreement. Generally, we may require:

  • A deposit upon signing the service agreement
  • Progress payments during the project
  • Final payment upon completion and acceptance of the work

5.3 Late Payments

Late payments may be subject to interest charges and may result in suspension of services. We reserve the right to pursue collection of unpaid amounts through legal means.

6. Warranties and Guarantees

6.1 Workmanship Warranty

We provide a workmanship warranty on our roofing services as specified in your service agreement. The warranty covers defects in workmanship but does not cover damage caused by:

  • Acts of God, natural disasters, or severe weather
  • Improper maintenance or neglect
  • Unauthorized repairs or modifications
  • Normal wear and tear

6.2 Material Warranties

Materials used in our projects may be covered by manufacturer warranties. We will provide you with warranty information for materials used in your project.

6.3 Warranty Claims

To make a warranty claim, you must contact us in writing within the warranty period and allow us to inspect the issue. We will repair or replace warranted items at our discretion.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TopShield Roofing SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR WEBSITE OR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless TopShield Roofing, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of the Website or Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through the Website

9. Intellectual Property

The Website and its content, including but not limited to text, graphics, logos, images, and software, are the property of TopShield Roofing or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from the Website without our prior written permission.

10. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. Your use of third-party websites is at your own risk.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

11.2 Dispute Resolution Process

Any disputes arising from or relating to these Terms or our Services shall be resolved through the following process:

  • Negotiation: The parties shall first attempt to resolve the dispute through good faith negotiation.
  • Mediation: If negotiation fails, the parties agree to attempt mediation through a mutually agreed mediator.
  • Arbitration: If mediation fails, any dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the United States, in English.

12. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

13. Termination

We reserve the right to terminate or suspend your access to the Website or Services at any time, with or without cause or notice, for any reason, including if you breach these Terms.

Upon termination, your right to use the Website and Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and TopShield Roofing regarding the use of the Website and Services, superseding any prior agreements.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Website or Services after such modifications constitutes your acceptance of the updated Terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

18. Acknowledgment

By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.